Account deletion

Delete your Have & Seek account

Have & Seek is operated by VFR Solutions. On this page you can delete your Have & Seek account and the data associated with it yourself. You don't need the app and you don't need to be signed in.

How it works

1. Enter the email address of your account. We email that address a 6-digit code.
2. Enter the code and confirm. The code proves you control the account's email; typing an address alone can never delete an account. We never ask for your password.
3. Your account stops working at once: it loses all member access (posting, messaging, saving and everything else), and its sessions on the website, the app and connected apps are signed out. Your posts and profile disappear from public view straight away.
4. Deletion then finishes automatically in the background. If a step fails, it is retried automatically, and our team is notified if it keeps failing. This page (in the same browser) shows when it is complete. No one at VFR Solutions needs to approve it.

What is deleted

• Your sign-in account: email address, password, Google sign-in connection and sessions. Connected apps can no longer act for you.
• Your profile: display name, general area and profile image.
• All of your posts in every status, and their photos.
• Every file stored in your account's folders, including photos that were uploaded but never attached to a post.
• Your saved posts, members you blocked and blocks of you, and other members' saves of your posts.
• Every conversation you are part of, including the messages the other member sent. The conversation is removed for both members, so the other member also loses it.
• Reports you filed, and reports about you or your posts.
• Activity-log entries about your account, and your membership entry for your email address.

What is kept or outside this deletion

• Security and audit records. The admin audit log of administrator and operator actions is kept. It records that this deletion was requested and completed by your former account ID only (no email address). Older entries about access changes can include your email address.
• Removed access (bans). If an admin removed access for your account or an email address it used, the record that blocks that address from rejoining is kept, and your account's other email addresses are blocked in the same way as soon as you confirm deletion. Your account and its data are still deleted.
• Deletion record. While deletion is in progress, a private record holds your account ID and the email addresses your account used, so those addresses can't be reused or escape a ban before deletion finishes. At completion the addresses are erased. The rest (your former account ID, the request and completion times, the status (including whether it needed attention) and a scrambled form of this browser's status code) is kept for 90 days after completion so this page can show the result, then removed.
• Emails to the operator. The alert sent when your account was created, any alert that deletion needs attention (which includes your former account ID), and any messages you sent us stay in the operator's mailbox. Delivered entries in the private email queue are removed 30 days after delivery; undelivered entries stay until handled.
• Copies outside our database. Records our service providers keep in their own logs or backups follow their practices. People who already saved your photos or text, AI assistants you connected (and their providers), and search engines may keep copies we don't control. A photo link handed out just before deletion can keep working for about a minute.
• Site analytics are not linked to accounts and are not affected; see Privacy.

Want to remove only some data? While signed in you can delete drafts, photos and your profile image, and remove saved posts and blocks, at any time. See Privacy for details.

Delete your account

Administrator accounts must remove their administrator role first. If you can no longer receive email at your account's address, the code cannot reach you: contact us and we will help you recover or verify the account another way. Public details such as your display name or post titles are not proof of ownership, and we never ask for passwords or codes.